How we collect, use, and protect your personal data
We collect the data you provide directly through contact forms: name, email address, phone number, and the content of the message. We also automatically record your IP address, browser type, operating system, and pages visited, through cookies and web analytics tools.
Your data is used exclusively to respond to your requests, to improve your experience on the site, and to send you communications related to our services, only with your prior consent. We do not use the data for automated profiling or decisions based solely on automated processing.
Our website uses essential cookies for operation and analytics cookies (Google Analytics) to understand how you interact with the content. You can manage cookie preferences from your browser settings. Refusing non-essential cookies does not affect the basic functionality of the site.
We keep the collected data for a maximum of 24 months from the last interaction, after which it is deleted or anonymized. Data from contact forms is stored for the duration necessary to resolve the request and for an additional 12 months for archiving and internal reporting purposes.
You have the right to request access to your data, rectification, erasure (the "right to be forgotten"), restriction of processing, data portability, and withdrawal of consent at any time. To exercise these rights, please contact us at the email address below. We will respond within a maximum of 30 days.
We do not sell, rent, or share your data with third parties, except for our service providers (web hosting, email platform, analytics tools) who are contractually obligated to adhere to the same privacy standards. We do not transfer data outside the European Economic Area.
Contact for privacy-related questions: For any requests regarding your personal data, write to us at info@cyanboxer.com or at our postal address: Splaiul Brăduțului no. 8/9, bl. B, ap. 35. Last updated: January 2025.